Frank has been counseling and training international students, employees, and executives for 25 years. Before becoming self-employed, he worked as a psychologist for Constructor University, the University of Oldenburg, the University of Bremen, and two student services organizations, in both counseling and leadership roles. Frank was chair of the Steering Group of the Guidance and Counseling Expert Community of the European Association for International Education (EAIE), has published numerous best practice articles and blog posts, and runs the private practice Seven Sessions, which offers external psychological employee counseling, coaching, and training for universities, research institutions, and technology companies. Frank is a trained behavior therapist and studied social work at Fulda University of Applied Sciences and psychology at the University of Bremen and the University of Waikato, New Zealand.

Katja Kaboth-Larsen is an intercultural trainer in higher education and a counselor for international students and refugees at the International Office of the University of Oldenburg. Thanks to her many years of work experience, she is very familiar with the key challenges faced by international students in Germany. Her expertise lies primarily in training courses on dealing with acculturation stress, working with heterogeneous groups, and dealing with critical interaction situations. Extended stays in the USA and several years of work at Goethe Institutes and universities in Italy and Ireland lend her training courses empathy and practical authenticity. Katja Kaboth-Larsen studied Intercultural Communication, German as a Foreign Language, and English and American Studies at Chemnitz University of Technology and the University of Oulu, Finland.

With over 35 years of experience in psychological counseling for students, she retired in 2022 as Associate Director for Counseling and Mental Health Support at King's College London. Today, she develops and leads outreach and training programs on intercultural competence and internationalization for students and staff, and also offers supervision, counseling, and reflective practice formats. She has spoken at conferences in China organized by Oxford Prospects and the Global Development Institute, and trains Chinese university staff and wellbeing professionals in the UK. Stephanie studied at Goldsmiths University of London, Birkbeck College, University of London, and the University of Reading, and is a Fellow of the Royal Society of Medicine. An active member of the EAIE Academy, she received the EAIE Award for Outstanding Contribution in 2022 and is currently a member of the EAIE Thematic Committee: Student and Alumni Services.

For 15 years, Florence has been providing psychological and intercultural counseling to students and staff, helping the private university to strengthen the wellbeing, resilience, and intercultural collaboration of its members. Her work includes individual counseling, consultations with key stakeholders, designing and delivering training and workshops, and contributing to crisis and emergency planning. Florence holds a bachelor's degree in social work from the Hong Kong Polytechnic University and a master's degree in social work from the Chinese University of Hong Kong (clinical social work; focus on family therapy), including extensive supervised clinical practice. In Germany, she completed a four-year postgraduate psychotherapy training program, completed all theoretical components, and passed the intermediate examination.